Privacy policy

 

Effective date: November 2024

At Gemstone Virtual Services, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

 

Information we collect

We may collect the following types of information:

  • Personal information: Name, email address, phone number, and other details you provide when contacting us or filling out forms.

  • Usage data: Information about your visit to our website, such as IP address, browser type, pages viewed, and time spent on our site.

  • Cookies: Small data files stored on your device to improve website functionality and user experience.

 

How we use your information

We use your information to:

  • Respond to inquiries and provide the services you request.

  • Communicate updates about our services, promotions, or other relevant information.

  • Improve our website, services, and customer experience.

  • Comply with legal obligations.

 

How we protect your information

We take your privacy seriously and implement strong measures to ensure your personal data is safe. Our protections include:

  • Encryption: Sensitive data is encrypted during transmission to prevent unauthorised access.

  • Secure servers: Your information is stored on servers with advanced security protocols.

  • Access controls: Only authorised personnel have access to your data, and access is strictly limited.

  • Regular security audits: We routinely review and update our security practices to address potential vulnerabilities.

  • Firewall and antivirus protection: Robust systems are in place to guard against cyber threats.

  • Data minimisation: We collect only the information necessary for our services and retain it only as long as required.

 

Sharing your information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service providers: Third-party partners who assist us in delivering our services (e.g., IT or marketing support).

  • Legal authorities: If required by law or to protect our legal rights.

 

Your rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Request a copy of the data we hold about you.

 

To exercise your rights, please contact us at contact@gemstonevirtualservices.com.

 

Cookies policy

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

 

External links 

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their policies.

 

Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

 

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@gemstonevirtualservices.com.

Thank you for trusting Gemstone Virtual Services. Your privacy matters to us.